Dream Forge Writer - Privacy Policy
Effective Date: January 2026
Last Updated: March 2026
1. Introduction
Dream Forge Writer ("Platform," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online content platform.
By accessing or using Dream Forge Writer, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name — Your full name as provided during registration.
- Email address — Used for account authentication and communication.
- Account role and status — Such as reader, writer, pending writer, staff, or administrator access where relevant to the Platform.
2.2 Usage Data
We automatically collect certain information when you use the Platform:
- Reading progress — Sections viewed and projects accessed.
- Login activity — Timestamps of account logins for activity tracking.
- Page interactions — Pages visited and features used within the Platform.
- Support tickets — Subject lines, submitted messages, ticket status, and related support communications if you contact support.
- Community chat data — Your public chat handle, messages, timestamps, and moderation-related data if you use the community chat feature.
2.3 Leaderboard and Rating Data
When leaderboard features are enabled, we process:
- Writer ratings — Score, writer ID, rater ID, project ID, and timestamps.
- Eligibility and fairness signals — Data used to validate rating eligibility and detect suspicious behavior.
- Hashed network indicators — Hashed IP-derived values used only for fraud detection workflows. We do not store plain-text IP addresses for this signal, and we do not use this data for advertising.
2.4 AI Assistant Interactions
If you use Athena, our AI guide:
- Prompts and responses may be processed by our AI service providers to generate answers.
- Recent conversation history is stored in your browser session storage so your current session remains visible while you are using Athena.
- Guide retrieval context may be used to answer questions more accurately.
2.5 Payment Information
When you subscribe to paid content:
- Payment processing is handled entirely by Stripe, our third-party payment processor.
- We do not store your credit card number, CVV, or full payment details on our servers.
- We retain your subscription status, plan type, and billing history references.
2.6 Cookies and Local Storage
We use cookies and browser local storage for:
- Session management — Keeping you logged in.
- Preferences — Remembering your settings.
- Athena session state — Keeping recent AI chat context in your browser for the current session.
- We do not use third-party advertising cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Platform and its features.
- Track your reading progress across projects and sections.
- Process payments and manage subscriptions through Stripe.
- Compute leaderboard standings and apply reward eligibility logic.
- Detect and investigate abuse related to ratings, rankings, and reward access.
- Provide support services including ticket handling, admin follow-up, and support emails.
- Operate community features such as chat, writer ratings, leaderboards, and reward access.
- Communicate with you about account activity, updates, billing, and support.
- Operate Athena and related AI features to answer questions and enforce safety controls.
- Improve the Platform by analyzing usage patterns and feedback.
- Ensure security by monitoring for unauthorized access or misuse.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Stripe — For payment processing. Stripe's privacy policy governs their handling of your payment data.
- Infrastructure and service providers — Such as hosting, database, email delivery, and operational support providers that help us run the Platform.
- AI service providers — When needed to generate Athena responses or operate approved AI features.
- Legal requirements — We may disclose information if required by law, regulation, or legal process.
5. Data Retention
- Account data is retained for as long as your account remains active.
- Reading records and writer activity records may be retained to support reader experience, rating integrity, leaderboard fairness, writer moderation, audit history, dispute handling, and related platform operations.
- Community chat messages are retained for a limited period under the Platform's chat retention settings and may be automatically deleted.
- Payment records are retained as required for tax, accounting, fraud prevention, and subscription management purposes.
- Support records and account-closure archives may be retained when reasonably necessary for support, security, legal compliance, or platform integrity.
- If you request account deletion, we will close the account and remove direct access, but we may retain limited archived or legally required records as described above.
6. Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted connections (HTTPS) for all data transmission.
- Secure authentication through industry-standard protocols.
- Access controls limiting who can view personal data.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your account and associated personal data, subject to legal, security, and retention exceptions.
- Request a copy of certain data we hold about you, subject to technical and legal limitations.
To exercise any of these rights, contact us at the email address below.
8. Children's Privacy
Dream Forge Writer is a content platform. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information.
9. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy:
Support Email: athena.brainit@gmail.com
Founder Email: dutoit.emile@gmail.com
Platform: Dream Forge Writer
Dream Forge Writer is committed to transparency and protecting your data.
